Real-time Performance Monitoring is an IT tool and work process which provides a multi-dimensional view of manufacturing performance. The objective of real-time performance monitoring is to drive rapid operational decisions to improve operational excellence. This is accomplished by providing a single point of reference for all data sources which impact manufacturing, thus enabling real-time visibility to operational performance both within a facility and across multiple manufacturing sites. Physical asset performance, with respect to capability and actual delivery, is monitored, compared against defined business benchmarks and corrective actions taken to improve customer satisfaction at the lowest possible cost to serve.

This use case illustrates the power and value of real-time performance information in conjunction with the Six Sigma work process to solve immediate manufacturing challenges such as those presented during commission or normal manufacturing operations.